Policies

LESSON LENGTH

We offer 30, 45 and 60-minute lessons to students of all ages. If only one student per household is taking lessons, we prefer 45-minute lessons. Lessons must occur on a weekly basis.

CANCELLATION POLICY

Cancellations must occur 24 hours before the lesson start time or the lesson will be fully charged. You can cancel a lesson by contacting your teacher by phone or email; or email Brendan O’Connell at brendan@rockstartlessons.com

PRACTICE MATERIALS

Each student must have the following for every lesson: a pencil, a spiral notebook, an instrument, and sheet music or lesson materials.

PRACTICE

Students are expected to be prepared for each lesson by practicing during the week. Your instructor will let you know the amount of time required for practicing and the practice goals for the week.

LESSON ENVIRONMENT

The lesson area must be quiet and distraction-free–no siblings, animals, friends, or loud noises.

SCHEDULING

All scheduling must go through Brendan. If you need to reschedule a lesson or change your lesson time, contact Brendan at brendan@rockstartlessons.com

LESSON TIME

Since the instructor is traveling to your home there may be times where he or she is a few minutes late due to travel or weather conditions. If the instructor is late you will still get the full lesson time. However, if the student is late for the lesson then the lesson will still end at the regularly scheduled time.